TUTORIAL VIDEO MAINTENANCE
Monthly retainer-based tutorial video maintenance for SaaS companies. Professional quality, fast turnaround, no project management overhead.
THE PROBLEM
Your UI Changes Constantly.
times higher churn when help content fails
Outdated tutorial videos are one of the biggest reasons help content fails. When customers can’t follow along, they give up and leave.
of people turn to YouTube to solve problems
If your tutorials fail them, they’ll find a YouTuber’s version instead. Now someone else controls the voice of your product.
self-service failure rate when help content is inadequate
Every outdated tutorial video becomes a support ticket your team has to handle. Each ticket costs time and money you shouldn’t be spending.
THE SOLUTION
Fast Turnaround
Most videos delivered within days, not weeks. Your tutorials stay in sync with your release cycle.
Professional Quality
Premium production with clear audio, polished visuals, and consistent branding across every video.
Embedded in Your Workflow
Slack, email, Loom, whatever works. You notify us when features change, we handle the rest.
Always Matches Your UI
No more tutorials showing buttons that moved or features that changed. Your videos reflect what customers actually see.
Free Up Your Team
Stop pulling engineers or CSMs into recording sessions. We handle production so your team can focus on building and supporting the product.
Skip the Full-Time Hire
A dedicated video person costs $60K+ in salary alone. Get the same output at a fraction of the cost, with no benefits, equipment, or training overhead.
THE SOLUTION
Fast Turnaround
Most videos delivered within days, not weeks. Your tutorials stay in sync with your release cycle.
Always Matches Your UI
No more tutorials showing buttons that moved or features that changed. Your videos reflect what customers actually see.
Professional Quality
Premium production with clear audio, polished visuals, and consistent branding across every video.
Free Up Your Team
Stop pulling engineers or CSMs into recording sessions. We handle production so your team can focus on building and supporting the product.
Embedded in Your Workflow
Slack, email, Loom, whatever works. You notify us when features change, we handle the rest.
Skip the Full-Time Hire
A dedicated video person costs $60K+ in salary alone. Get the same output at a fraction of the cost, with no benefits, equipment, or training overhead.
HOW IT WORKS
You Notify Us
Email, Slack, or however you prefer. When your product updates, just let us know what changed.
We Produce
Professional quality videos with fast turnaround. We handle scripting, recording, and editing.
You Publish
Upload to your help center, YouTube, knowledge base, or anywhere you host content. Ready to go, no additional editing required.
PRICING
Starter
$1,200
Starter
A great place to get started for smaller libraries or companies that don’t iterate their UI very often. Your 10 minutes can be used to create 5 two-minute videos, 10 one-minute videos, or any other combination that works for you (or roll them over for up to 3 months to get as many as 30 minutes in one month).
Standard
$2,000
Standard
A solid middle ground for mid-sized libraries or regular update cycles. Your 20 minutes can be used to create 10 two-minute videos, 4 five-minute videos, or any other combination that works for you (or roll them over for up to 3 months to get as many as 60 minutes in one month).
Plus
$2,700
Plus
More room to work with for larger libraries or frequent releases. Your 30 minutes can be used to create 15 two-minute videos, 6 five-minute videos, or any other combination that works for you (or roll them over for up to 3 months to get as many as 90 minutes in one month).
Enterprise
Custom
Enterprise
For when you need serious capacity or overflow support for your internal team. We’ll work together to build a custom plan starting at 40+ minutes monthly that fits your library and release schedule (or roll them over for up to 3 months to get as many as 3x your minutes in one month).
* Minutes refer to finished video duration (i.e. 10 minutes = five 2-minute videos, two 5-minute videos, etc.)
What's Included in All Tiers
- Professional production quality
- Script collaboration (as much or as little as you want)
- Fast turnaround
- Any communication method (email, Slack, Teams, etc.)
- YouTube optimization
- 3-month minute rollover
Add-Ons & Overages
Add-Ons
- Social Spotlight videos: $400 each (15-30 sec feature announcements)
- Human voiceover: $100 (up to 2 minutes) – SAMPLES
- Demo environment prep: $50/video
- Premium production upgrade: $600/minute
Overage Rates
- Starter: $150/minute
- Standard: $140/minute
- Plus: $130/minute
- Enterprise: Negotiable
Note: Plus and Enterprise tiers include 2 Social Spotlight videos per month.
READY TO GET STARTED?
15-minute call to discuss your tutorial needs. We’ll cover your current workflow, volume requirements, and which tier makes sense. No pressure, no pitch.